Supply chain leaders have a fundamental responsibility to continually monitor and improve the performance of their supply base. There can be no doubt that the quality of the entire supply chain is directly affected by supplier performance. Good suppliers enable an organization to achieve business objectives through – timely deliveries, price reductions, and product & service quality.

Supplier performance management (SPM) refers to the integration of performance evaluation, analysis, performance decision, supplier incentives, and penalties.

We assist organizations in designing a robust supplier performance management program that is based on global best practices. Some of the activities include –

• Supplier Segmentation to identify suppliers’ group that will yield the greatest value.
• Supplier Metrics that encourage innovation & partnering beyond just operational performance.
• Scorecards to convey performance expectations and priorities to incent high-performing suppliers.
• Supplier Feedback to identify things that need improved on both sides for healthy relationship.