A dedicated interim procurement support helped successfully handle the combined challenge of higher level attrition and internal strategic changes.
Strategic Sourcing in Travel Management
The company embarked on sustainability (ESG) journey in 2022 and needed to improve its EcoVadis rating significantly to meet growing customer demands on ESG criteria. With its global operations, the company needed a clear and unified plan to improve its environmental, social, governance, and sustainable procurement standards.
Over nine months of 2023, our team worked with the company to improve its sustainability performance across all four key areas – environmental, social, governance, and the broader supply chain. Various work streams included
Various work streams included –
Developed a robust system to measure & report GHG emissions on a monthly basis at all sites.
Built consistent policies & procedures across global sites emphasizing on key Labor & Human Rights aspects – child & forced labor, EHS, employee welfare etc.
Conducted anti-corruption risk assessment and helped consolidate reporting on the anti-corruption and cyber security issues.
Developed a robust supplier assessment process that included questionnaire based evaluation followed by a site audit. Over 100 top suppliers were assessed.
The company improved its EcoVadis rating from Bronze (57th percentile) to Gold (93rd percentile).
Key outcome of this exercise included –
Enhanced sustainability practices across all areas: environmental, social, governance, and procurement.
Improving sustainability practices has become paramount for the companies to meet increasing customer demands.
A dedicated interim procurement support helped successfully handle the combined challenge of higher level attrition and internal strategic changes.
A robust Supplier Performance Management (SPM) program helped identify key long-term supplier partners and improved overall supply chain performance.
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